Why Clarity Changes Everything in Delegation
Lisa didn't set out to run an operations consulting firm. By her own account, she's an "accidental entrepreneur" who spent years insisting she never wanted to be in charge, she liked being "number two." That instinct never really left. Even as CEO of LGN Collaborations, Lisa still provides executive strategic support to several businesses, because supporting the vision is where she does her best work.
Executive Strategic Support or EA? Here's How to Tell
In this conversation with host Bonnie on the Delegate 2 Elevate, Get Sh!t Done podcast, Lisa gets specific about a question we hear constantly from founders: do you need executive strategic support, an EA, or something else entirely? Her answer comes down to decision-making power. An EA or VA executes what they're told, with clarity and direction. An executive strategic partner is empowered to make the call, informing and consulting where it matters, but owning outcomes, not just tasks.
Why Most New Hires Fail (It's Not the Person)
That distinction matters because, as Lisa puts it, most failed hires aren't actually a people problem. They're a clarity problem. Bring someone in without documented systems and defined expectations, and even a great hire will struggle. Build the structure first, then hand off to an EA or specialist once it's in place, and that same hire can move fast and stick.
The conversation also digs into something less talked about: emotional intelligence in delegation. Adjusting to someone else's communication style, matching tone and voice (including how AI tools can help a support person sound like you), and giving new team members space to learn your preferences, these are the soft skills that make or break the systems on paper.
Lisa closes by sharing the very first thing she delegated in her own business, and how leaning on her network, not just her team, has doubled her reach as a founder.
It's a candid, practical listen for anyone trying to figure out what kind of support they actually need, and how to set that person up to succeed from day one.
Watch the full conversation above, and if you're still sorting out whether your next hire should be a strategist or a doer, that's exactly the kind of clarity we help founders find.
