If you’ve ever stared at a half-finished process doc thinking “I know this matters, but where do I even start?” you’re not alone. Every small business hits that moment when growth is knocking, but the behind-the-scenes systems just aren’t keeping pace. You feel it in the missed handoffs, the repeated questions, the moments when only one person on the team knows how something gets done.

Running a business is hard. You’re balancing client demands, employee needs, growth goals, and about 1,000 other things every single week. It’s no surprise that operations—the systems and processes that make the business run—sometimes slip through the cracks.

Here’s the truth: bringing in an outside operations team isn’t a sign of weakness. It’s one of the smartest moves a leader can make.

In today’s fast-changing business world, growth can be both exciting and overwhelming. Teams expand, systems evolve, and somewhere in the shuffle, the heartbeat of the organization—the people—can fade into the background.

That’s where LGN Collaborations steps in.

We’re on a mission to empower founders and teams to thrive at every turning point in their business. Through tailored operations, strategy, and facilitation support, we help leaders bring clarity to the chaos and build organizations where people and performance grow together.

A growing eCommerce company in the neutraceuticals space, was experiencing operational inefficiencies and operational blind spots as they expanded. They sought to streamline processes, reduce costs, and shift toward a more proactive business model while outsourcing their fulfillment processes. Through an engagement with LGN Collaborations, the company implemented key initiatives that transformed their operations and positioned the company for sustainable growth and increased their revenue significantly.

Chef Ann Foundation, an $8.5M Boulder-based nonprofit with 80 remote employees, transformed its operations by moving from hundreds of spreadsheets to a streamlined Asana workflow with the help of LGN Collaborations. Facing challenges with organization, collaboration, and visibility, the foundation partnered with LGN for a smooth and strategic Asana implementation. From custom tool setup and team training to ongoing support, LGN guided every step of the rollout, resulting in full adoption within two months. Today, 100% of Chef Ann Foundation’s work runs through Asana, giving their distributed team improved collaboration, workload management, and confidence in their systems—all while staying focused on their mission.

Operations tools like AI are only as effective as the systems created to use them. Reflecting on a recent client engagement, we share recommendations for how to integrate these tools into your operations.